Communicating Cyber Security
Cyber security is a pressing issue in the communications world, often surrounded by fear and uncertainty. Organizations must confront the reality of potential cyber-attacks and understand best practices for communicators. This article shares insights from a recent event featuring cyber experts Paula Keve and Gwilym Lewis.
Understanding Cyber Security Myths
During the event, Gwilym Lewis highlighted the pervasive fear surrounding cyber security, often fueled by industry rhetoric. He referenced Dr. Ian Levy from GCHQ’s National Cyber Security Centre, who criticized the industry’s sales methods for creating unnecessary fear. Gwilym emphasized that cyber security is not as complex as it seems, debunking common myths:
- Myth 1: Cyber security is a new thing.
- Myth 2: I am not a target.
- Myth 3: Software and websites are built to be secure.
According to Gwilym, the solutions are straightforward and well-documented online. The perception of difficulty is often a result of misinformation.
Top Tips for Cyber Security Management
The speakers provided ten essential tips for managing cyber security effectively:
- View cyber security as a business issue, not just a technological one.
- Identify all stakeholders who need communication during an attack.
- Maintain an ongoing process of security testing.
- Engage with executives to uncover any undisclosed information.
- Build relationships with your information security and legal teams.
- Adapt your crisis communications plan to include data breaches.
- Ensure all facts are accurate and use holding statements when necessary.
- Communicate internally before releasing external messages.
- Clear your schedule to focus on managing the crisis.
- Delegate response tasks to your team effectively.
For further resources, the Open Web Application Security Project (OWASP) offers a wealth of freely available materials on web application security.
Additional Resources and Engagement
Jenni Field, Director at Redefining Communications, has developed a cyber security toolkit for communications professionals. For more information, or if you’re interested in speaking or attending future events, please contact marketing@vmagroup.com.
