Job Overview:
CRM Manager (HubSpot)
Buckinghamshire & London (Hybrid)
Up to £60k plus benefits
About
This is one of the UK’s fastest growing marketplace start-ups.
The role
If you love getting hands-on in HubSpot, obsess over customer journeys, and enjoy making systems work smarter (not harder), keep reading.
You’ll be the CRM expert, shaping lifecycle journeys from first lead through to loyal customer. It’s hands-on, high ownership, and perfect for someone who loves building, testing, analysing and improving
You’ll:
- Own HubSpot day-to-day (workflows, data, lifecycle logic, reporting)
- Build and optimise customer journeys across email, SMS, WhatsApp, push & in-app
- Create smart segmentation using real behaviour and transaction data
- Work closely with Sales, Product, Engineering & Marketing
- Turn CRM insight into real commercial impact (conversion, retention, loyalty)
Ideal background
- HubSpot expert is a must
- You will have extensive CRM experience in app/ mobile (3 years +)
- Relevant sector experience including tech, mobile, scale-up, marketplace or similar
- You’ve worked in B2B, SME or repeat-purchase environments
- You thrive in a fast-moving scale-up
- Bonus points if you’ve used conversational tools like Superchat/ whats app
- We dream big, move fast, and deliver what we say we will
Interested? Drop us a message or apply — I’d love to chat.
Due to a high volume of applicants, we are unable to respond to everyone. We will get in touch if you are successful in your application.