Every communications professional knows the importance of preparedness when it comes to dealing with a crisis but a global pandemic such as COVID-19 has posed a whole new set of complex challenges that have completely shifted the landscape.

From the outset it became clear that communications would be vital in how we dealt with this and in-house communications teams have found themselves at the epicentre of their organisations’ battle to stay on top of the crisis. In conjunction with Newgate Communications, we conducted research to discover the challenges they have faced, how they have adapted to them and how they feel their organisations’ communications will change as a result. Read the full report below.​

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