“If change is a constant, what are the opportunities for Internal Communications?”
This webinar discussed the evolving relationship between organisations, change and internal communications. Our guest speakers Emma Tucker, Head of Internal Communications ACCA, and Jo Harvey, Head of People and Culture Communications LSEG, explored the different types of change, the role internal communicators play in helping people make sense of change and the opportunities to provide strategic value to their organisation.
Watch the Recording Below:
The Panel:
Emma Tucker, Head of Internal Communications, ACCA
Emma is Head of Internal Communications at ACCA, the Association of Chartered Certified Accountants. She has over 15 years of experience in internal communications and believes in building great companies from the inside out.
Emma is experienced in creating internal communication strategies and campaigns that foster employee involvement, support behaviour change, and create and sustain positive working cultures. In her current role, she is focused on helping her team create stories that connect people to ACCA’s strategic aims and to improve communication capabilities across the organisation.
Emma started her internal comms career at BNP Paribas, where she worked on a range of projects for the bank’s UK businesses, including brand engagement, diversity and inclusion campaigns, HR programmes, and regulatory change communications. More recently, Emma worked at the banking software firm Temenos, where she built the internal comms function from scratch, and worked on a company-wide transformation, a new brand rollout, pre and post-M&A communications, Covid-19 communications, and company culture engagement. In addition, Emma introduced a broader range of employee-focused communication channels to the business.
In 2021, Emma completed her MA in Internal Comms Management with the IoIC and Solent University, adding theory to her practical experience.
She is based in Hertfordshire, where she lives with her husband, daughter, and their insatiable cat, Nala.
Jo Harvey, Head of People & Culture Communications, LSEG
Jo started her career in restaurants, and even had her own for a while, but then found a home by happy accident in Internal Communications (IC) where she’s worked for the last ten years. She’s worked within a wide variety of businesses from Pizza Express to Standard Chartered to EY, delivering providing expert, strategic partnership in IC.
Specialising in HR and culture, Jo has led HR technology and operating model transformation communications, as well as business partner roles to the HR Director. The key to her success has been putting humans at the centre of every decision, recognising that the rise of new technology means we crave human connection more than ever. Jo integrates traditional, social and digital campaigns in addition to event management to deliver successful organisational and cultural change in complex organisations through a comprehensive and adaptable data-driven strategy.
Jo recently graduated with a Masters in Internal Communications, where her research was focused on how to help employees make sense of change by coaching leaders in message delivery and channels. Her current role is Head of People and Culture Communications at London Stock Exchange Group.
Matt Gibbs, Associate Director, Interim & Contract, VMA GROUP
Matt joined VMA GROUP as a consultant back in 2016 with a background in sales and marketing. He’s since secured fantastic contract positions for over 250 communications professionals. Matt now heads up our market-leading contract division of four consultants and a compliance manager, covering contract vacancies across all areas of corporate communications.
VMA GROUP is a leading international interim, contract, temporary and permanent recruitment and executive search specialist. We are specifically focused on providing support to the communications, marketing, digital and change communities.
Our specialist practice areas cover: communications, corporate communications, internal communications, change communications, PR, media relations, financial communications, CSR, public affairs, investor relations, marketing, brand, digital marketing and agency services.
We have a reputation for providing expert consultancy services and advice, supported by in-depth knowledge of the professions we recruit for. Our thought leadership and benchmarking studies have become go-to resources for the communications, marketing, digital and change industries, supporting planning and decision-making for organisations of all shapes and sizes.
In the UK, VMA GROUP has offices in London, Bristol and Manchester and in Europe, VMA GROUP has offices in Amsterdam and Brussels, but we work with organisations and individuals on a global basis.
VMA GROUP is committed to equal opportunities and is an Inclusive+ Recruiter.
