Internal Communications Manager
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Location
Bedfordshire
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Sector:
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Job Type:
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Salary:
Up to £55,000 + Benefits DOE
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Job Ref:
STCP2223
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Published:
8 months ago
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Expiry Date:
2024-07-14
We are working with a fantastic organisation on a number or roles.
This role will sit as part of the Internal Comms team whose purpose is to connect people to the strategy and help them understand how their role contributes to the delivery of the strategy.They do this by working with senior leaders to help them develop their communications plans in support of the key business priorities and encouraging their people to share their feedback, ideas and experiences.
JOB PURPOSE
The position reports to one of the Internal Communications Campaign Lead and is part of the wider Internal Communications department.
To support the business priority campaigns by defining and prioritising strategic comms objectives – to design, implement and measure internal communications plans while always considering and focusing on activities and priorities that support our frontline.
JOB ACCOUNTABILITIES
Develop and deliver internal engagement campaigns to support business objective
Write, edit and distribute creative and engaging messages and content
Manage production and design of assets with external vendors when required
Collaborate with the Content and Channels team to produce additional content for our internal comms channels by actively sourcing news from our front line communities that is aligned to our strategy
Provide strategic advice to key stakeholders on the most appropriate and best practice methods for delivery of key messages including for virtual and in-person stand ups and events
Provide operational communications project support where needed
Continuously monitor key trends and themes in our frontline audiences to help shape meaningful engagement opportunities
Build and maintain a strong relationship with key stakeholders
Understand the sentiment and needs of the audience by keeping your ears to the ground and by monitoring and responding to the data.
KEY SKILLS REQUIRED
Minimum five years’ experience in Internal Communications
A creative thinker who can develop and implement ideas in line with airline culture
Experience of acting as a ‘communications consultant’ with an understanding of how to define business driven, results oriented internal communications plans.
Experience of working closely with senior management and influential stakeholders
Confident, articulate with excellent listening skills
Strong interpersonal skills and good presenter – able to make recommendations with gravitas and inspire confidence in others
Assertive and able to deal with difficult people and situations
Excellent planning and organisation skills; good project manager
Excellent negotiation and influencing skills
Excellent writing and editing skills
Ability to deal with pressure, cope with large workload, multi-skill and juggle
Ability to deal with conflicting agendas and fluctuating priorities
Practical, tenacious, resilient, energetic and enthusiastic
Familiarity with the airline or transport industry would be advantageous