Social Media and Community Management Officer

Social Media and Community Management Officer – 12 month FTC

Exclusive opportunity for a Social Media and Community Management Officer to join a UK membership body on a 12 month FTC basis (mat cover).

Reporting into the head of Digital, the successful candidate will work as part of a wider marketing team and be primarily focused on social media, paid campaign execution and community management.

1 day a week in St Albans office, 4 from home

Must be able to start within 1 month

Key Responsibilities:

• Oversee social media channels, schedule and publish content, respond to engagement, and optimise performance

• Build and nurture online communities, ensuring meaningful interactions, moderating discussions, and responding to inquiries across digital platforms

• Plan and execute paid advertising campaigns to increase awareness, engagement, and lead generation

• Create and manage digital content, including videos, graphics, and infographics, ensuring brand consistency

• Maintain and update the website, membership hub, and other digital platforms for seamless user experiences

• Monitor social media and digital marketing performance, providing insights and recommendations for optimisation

• Support the development of e-newsletters, blogs, and other digital communications to engage audiences.

• Educate teams on effective social media and community engagement strategies

• Stay ahead of industry trends, implementing best practices to enhance digital engagement and community management

• Proactively manage online discussions, addressing concerns and ensuring positive brand representation

Skills & Experience:

• Proven experience in social media management, digital marketing, and community engagement

• Strong background in community management, fostering active and engaged online audiences

• Experience with paid digital advertising and campaign performance tracking

• Ability to create and brief digital assets (video, graphics, audio, etc.)

• Knowledge of website management, analytics tools, and CRM platforms

• Excellent communication, relationship-building, and project management skills

• Ability to adapt to emerging digital trends and implement innovative engagement strategies

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In return, we offer a comprehensive benefits plan to help you meet your health and wellness, financial and lifestyle needs:

o   Competitive salary

o   A collaborative and innovative work environment

o   Flexible working hours and potential for remote work

o   Generous holiday

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If you have the experience and are interested in discussing further, please get in touch ASAP with your current CV: gcharles@vmagroup.com